Service locations
Remote support across Canada, local presence in BC and Alberta markets
Most managed IT work is delivered remotely, so we can support organizations anywhere in Canada. For on-site needs, we focus on four published locations and confirm availability for your specific address before you rely on it.
At a glance
- Remote support
- Available to organizations across Canada
- Burnaby contact address
- 4370 Dominion Street, Suite 601, Burnaby, BC V5G 4L7
- Abbotsford contact address
- 32615 South Fraser Way, Unit 104, Office 1226, Abbotsford, BC V2T 1X8
- Service markets
- Vancouver, BC and Calgary, AB (no office address published in either city)
- On-site visits
- Confirmed per address and written into your scope
- Contact
- +1 (778) 819-8649 · info@podiumcatchers.com
Our four published locations
Vancouver
A service market for organizations in Vancouver and the surrounding Metro Vancouver area. We do not publish a Vancouver office address; enquiries go through our main phone and email.
Burnaby
A published contact address at 4370 Dominion Street, Suite 601. This is a mailing and contact address, not a walk-in service counter, and it does not by itself confirm on-site coverage for your location.
Abbotsford
A published contact address at 32615 South Fraser Way, Unit 104, Office 1226, relevant to organizations in the Fraser Valley. As with Burnaby, on-site coverage is confirmed separately.
Calgary
A service market for Calgary organizations. There is no Calgary office address; support is delivered remotely, with any on-site arrangements confirmed in your proposal.
How remote and on-site support fit together
The large majority of day-to-day IT work, including password resets, Microsoft 365 changes, software installs, patching, security alerts and most troubleshooting, is handled remotely using secure remote-support tools. That is why we can support an organization in Halifax or Kelowna just as effectively as one down the street for most of what they need.
Some tasks do need someone in the room: cabling, replacing network equipment, setting up a new office, or diagnosing a failing device that cannot connect at all. Whether we can attend in person, how quickly and at what cost depends on your address and plan. We confirm this during discovery and write it into your scope, rather than implying coverage based on a city name.
Please call or email before visiting
Our published addresses are contact addresses, not walk-in repair shops. To arrange support, call +1 (778) 819-8649 or email info@podiumcatchers.com.
Check what coverage looks like at your address
Tell us where your offices and staff are. We will confirm remote and on-site options in writing before you commit.