Skip to content
Your business IT partner since 2011
Get IT supportCustomer login
PODIUM CATCHERSBUSINESS IT. HUMAN SUPPORT.Home

Services

IT services organized around how your business runs

Our services fall into three groups: managed IT for your people, devices and networks; Microsoft 365 for the platform your staff work in every day; and cybersecurity to protect accounts, devices and data. Each can be scoped on its own or combined.

Illustrative scene: a diverse Canadian small-business leadership team discussing technology around a conference table, laptops and unobtrusive network equipment, bright contemporary workplace.

At a glance

Service groups
Managed IT, Microsoft 365, Cybersecurity
Customer size
Roughly 5 to 200 employees
Ways to buy
Recurring subscriptions, fixed-price assessments and quoted projects
Pricing basis
Per user, per device or per site; confirmed in a written quotation
Delivery
Remote across Canada; on-site confirmed per address

Managed IT

Day-to-day operational responsibility for your users, devices and infrastructure.

  • Managed IT Services

    A recurring plan covering help desk, device care, Microsoft 365 administration, security basics, documentation and reviews.

  • Help desk and remote support

    One place for staff to report problems and request changes, with tickets that record impact and resolution.

  • Co-managed IT

    Support for organizations with an internal IT person, with responsibilities split and written down.

  • Networks, Wi-Fi and firewalls

    Configuration, monitoring and maintenance of the equipment that connects your office to everything else.

  • Servers and infrastructure

    Windows Server, Active Directory and file services maintained, patched and documented.

  • Consulting, procurement and lifecycle

    Advice on purchases, replacement timing and technology planning, separate from day-to-day support.

Microsoft 365

Administration, security and improvement of the tenant your business already pays for.

  • Microsoft 365 managed services

    Ongoing administration of users, licences, mailboxes, Teams, SharePoint and sign-in policies.

  • Migration

    Planned moves from other email platforms, on-premises Exchange or file servers into Microsoft 365.

  • Intune and Entra ID

    Device enrolment, compliance policies, conditional access and identity management.

  • Security and backup

    Tenant security configuration and third-party backup of mailboxes, OneDrive and SharePoint.

Cybersecurity

Practical protection scaled to what a small or mid-sized organization can operate.

  • Managed cybersecurity

    A defined set of security controls, reviewed regularly and reported to you in plain language.

  • Endpoint security and Defender

    Deployment and alert review for endpoint protection on covered devices, including Microsoft Defender.

  • Identity, MFA and email security

    Multifactor authentication, account hygiene and email filtering to reduce phishing and account takeover.

  • Backup, recovery and incident planning

    Verified backups, recovery planning and a written plan for what to do when something goes wrong.

  • Assessments and training

    Security and vulnerability assessments plus awareness training so staff recognize common attacks.

Not sure where to start?

  1. If nobody owns IT today

    Start with Managed IT Services or Small Business IT Support, which put core operations under one plan.

  2. If you have IT staff already

    Look at co-managed IT, which adds capacity without replacing the person who knows your business.

  3. If you are worried about security

    Begin with a Security Assessment or Microsoft 365 Security Assessment to find the most important gaps first.

  4. If you just want a clear picture

    An IT Infrastructure Health Check documents what you have and what needs attention, at a fixed proposed price.

Find the right combination for your team

Book a consultation and we will recommend a starting point based on your size, systems and priorities, then confirm it in a written scope.