Skip to content
Your business IT partner since 2011
Get IT supportCustomer login
PODIUM CATCHERSBUSINESS IT. HUMAN SUPPORT.Home

Package · Support, Microsoft 365, security and network

One plan covering your people, devices, Microsoft 365 and office network

The Business package bundles four components: Managed IT Support per employee, Microsoft 365 Administration per licensed user, Managed Endpoint Security per endpoint, and Network Monitoring per office. It is priced as the sum of those components from your own quantities.

Proposed price

Calculated from your users, devices and sites

SKU
PC-PKG-BUSINESS-002
Billing
Monthly

Proposed pricing pending approval. Your final price is confirmed in a written quotation.

At a glance

Product ID / SKU
managed-it-business / PC-PKG-BUSINESS-002
Bundled components
Managed IT Support, Microsoft 365 Administration, Managed Endpoint Security and Network Monitoring
Pricing basis
Calculated from proposed component prices with no separate package discount; for example, 25 employees, 25 Microsoft 365 users, 30 endpoints and 1 office would be about CAD 1,959 per month before tax; confirmed in a written quotation
Billing frequency
Monthly
Delivery method
Remote support, administration and monitoring during agreed business hours, with on-site visits where confirmed
Purchase mode
Quote then checkout: estimate in the calculator, confirm scope in a written quotation, then start the subscription
Eligibility
Organizations of 5 to 200 employees using Microsoft 365 and operating at least one office with business-grade network equipment

Who the Business package is designed for

Once a business has an office network and a Microsoft 365 tenant that several departments depend on, support for people and devices alone leaves gaps. Somebody still has to manage licences and sharing settings, and somebody needs to know when the firewall or Wi-Fi fails. The Business package assigns those responsibilities to us alongside the help desk and endpoint protection.

It is designed around how a typical office-based team of 10 to 100 people works. Each component is priced at its own proposed rate and multiplied by the matching quantity, so the package grows naturally when you hire, add devices or open a second location.

Bundled components

  • Managed IT Support

    Help desk, device maintenance, joiners and leavers, and quarterly reviews, priced per employee.

  • Microsoft 365 Administration

    Accounts, licences, mailboxes, Teams and SharePoint sharing and sign-in policies, priced per licensed Microsoft 365 user.

  • Managed Endpoint Security

    Protection deployment, policy baseline, encryption checks and business-hours alert review, priced per endpoint.

  • Network Monitoring

    Firewall, switch, Wi-Fi and internet link monitoring with firmware updates and configuration backups, priced per office.

Included and excluded

Included through the bundled components

  • Business-hours help desk and device maintenance for covered employees
  • Microsoft 365 user lifecycle and monthly licence review
  • Endpoint protection and alert review on covered endpoints
  • Network monitoring, firmware updates and ISP coordination for each office
  • Environment documentation and quarterly service reviews

Not in the Business package

  • Backup monitoring and security awareness training (added in the Advanced package)
  • Microsoft licences, hardware and network equipment purchases
  • Migrations, office moves and other projects
  • After-hours coverage unless written into the quotation

Prerequisites

  • Discovery of employees, Microsoft 365 users, endpoints and offices, leading to a written quotation
  • Completion of the IT Onboarding Package or an equivalent documented handover
  • Delegated administrative access to Microsoft 365
  • Business-grade, remotely manageable network equipment at each office
  • Supported operating systems on covered endpoints

Eligibility

  • Quantities

    Employees, Microsoft 365 users and endpoints each have a proposed minimum of 5; offices have a minimum of 1.

  • Microsoft 365

    One tenant on a Business or Enterprise plan. Multiple tenants are quoted individually.

  • Offices

    Each physical location with its own internet connection and network equipment counts as one office.

How the package price is calculated

You enter four quantities. Using proposed component prices, 25 employees at CAD 45, 25 Microsoft 365 users at CAD 15, 30 endpoints at CAD 12 and 1 office at CAD 99 total CAD 1,959 per month before tax. This is the same figure the main pricing calculator produces for those inputs.

There is no separate package discount. All figures are proposals pending business approval, and the final price is confirmed in a written quotation after discovery. Onboarding is quoted separately as a one-time project.

How to start

  1. Estimate

    Use the pricing calculator with your employees, Microsoft 365 users, computers and offices.

  2. Discovery and quotation

    We confirm the quantities and scope and send a written quotation for the package and onboarding.

  3. Onboarding

    Tenant access, device agents and network monitoring are set up and documented.

  4. Operate and review

    Day-to-day service runs under the scope, with quarterly reviews covering all four components.

Terms

Component prices and service terms are drafts pending business and legal approval and are confirmed in a written quotation before the subscription starts. Quantities are adjusted monthly. Term length and notice period are set in the quotation. Taxes are calculated at checkout.

Frequently asked questions

How is this different from the Essential package?

It adds Microsoft 365 Administration per licensed user and Network Monitoring per office to the Essential components.

What if our employee count and Microsoft 365 user count differ?

They are entered separately. Some organizations license accounts for contractors or shared roles, and the quotation reflects the actual numbers.

We work fully remotely. Do we need this package?

Without an office, Network Monitoring does not apply. The Essential package plus Microsoft 365 Administration may suit you better.

Does the package include backups?

Backup Monitoring is part of the Advanced package, or can be added as a separate component.

See what the Business package would cost for your team

Enter your quantities in the pricing calculator, then book a consultation for a written quotation.